AskNicely has an incredible growth story from its start in NZ four years ago, to serving thousands of businesses around the world today. Its award-winning customer feedback software empowers front line teams to deliver the right experience to every customer, everyday. Built on the Net Promoter Score (NPS) framework, AskNicely is on a mission to … Continue reading "AskNicely: Welcome to the Experience Economy"

Join AI Forum NZ and FinTechNZ at the first joint event of the Tech Alliance 2019 event series, exploring how AI will transform the customer experience across the financial services industry. A recent international report on AI in Fintech found that ‘As FinTech applies data and technology to financial services in an effort to address … Continue reading "Tech Alliance Event Series – How will AI transform the customer experience across financial services – Wellington"